Listening to Hear

Listening to Hear, available at $19.99, has an average rating of 4.25, with 24 lectures, based on 2 reviews, and has 2 subscribers.

You will learn about Learners will receive communication skills training historically taught to therapists. Learners will develop insight to disarm conflict, and focus on solving problems, with a team building approach. Learners will be introduced to right and left brain concepts, mirror neurons, and kinds of intelligence. Learners will increase emotional intelligence skills, with practical workplace empathy insights. Learners will be introduced to a proactive collaborative training tool: The Appreciative Inquiry. This course is ideal for individuals who are Everyone who needs support with conflict resolution, personally, at work and as a facilitator. It is particularly useful for Everyone who needs support with conflict resolution, personally, at work and as a facilitator.

Enroll now: Listening to Hear

Summary

Title: Listening to Hear

Price: $19.99

Average Rating: 4.25

Number of Lectures: 24

Number of Published Lectures: 24

Number of Curriculum Items: 25

Number of Published Curriculum Objects: 25

Original Price: $199.99

Quality Status: approved

Status: Live

What You Will Learn

Learners will receive communication skills training historically taught to therapists.

Learners will develop insight to disarm conflict, and focus on solving problems, with a team building approach.

Learners will be introduced to right and left brain concepts, mirror neurons, and kinds of intelligence.

Learners will increase emotional intelligence skills, with practical workplace empathy insights.

Learners will be introduced to a proactive collaborative training tool: The Appreciative Inquiry.

Who Should Attend

Everyone who needs support with conflict resolution, personally, at work and as a facilitator.

Target Audiences

Everyone who needs support with conflict resolution, personally, at work and as a facilitator.

Taught by ALEXIA who is Certified in Leadership and Management with Wharton Executive Education and a retired Mental Health Therapist

Listening | Problem Solving | Conflict Resolution | Psychological Safety | Team Building | Appreciative Inquiry

Learn how to communicate from a retired mental health therapist!

This is a skills building curriculum that will improve connection with ourselves & others to help manage conflict.

*Lectures are Slide Deck presentations with voiceover lecture*

We are emotional, intuitive beings when we tune in. Let’s not fear the intensity of emotions, learning to regulate them. In this course you will learn to navigate challenging situations, successfully solving problems, and resolving conflict with others. Specifically we will focus on the following techniques:

Keep focus on what is being said verbally & non-verbally. When there is incongruence in the two, look to the non-verbal communication for keys to what the person is really saying.

Let it go if you cannot control it, doing what you can with what is within your control.

Listen for the other person’s perspective & feelings, validating them even if you do not understand what they are experiencing.

Avoid giving advice, instead asking open ended questions.

Ask for clarification when something offends you, listening for insight.

Enhancing Active Listening Skills with Artificial Intelligence

We introduce a proactive training tool  as a resource to begin utilizing with your teams, The Appreciative Inquiry. This will build skills and train your people to utilize healthy communication strategies in crisis, to solve problems and move through conflict successfully.

Rise to become an expert communicator that people naturally want to follow and learn from. This is your blueprint for success with communication.

Course Curriculum

Chapter 1: Introduction: Communicating for Success

Lecture 1: What sets this unique communication course apart from others.

Lecture 2: The Importance of Listening

Lecture 3: A Story: Sarah’s Udemy Journey (Hypothetical)

Chapter 2: Communicating: 4 Steps

Lecture 1: 4 Steps of Non Violent Communication

Lecture 2: Questions to ask during the process.

Lecture 3: Hugo communicates his needs to his manager.

Chapter 3: Mirror Neurons and Empathy

Lecture 1: What are mirror neurons and how they work.

Lecture 2: Mirror Neurons and Their Role With Empathy

Lecture 3: Nelly reacts to news affecting the workplace: Managing Emotion in the Workplace

Chapter 4: Resolving the Conflict

Lecture 1: How to Have the Talk

Lecture 2: Effective Conflict Resolution

Lecture 3: Listening in Action: Sally the Frustrated Manager & Her Team

Chapter 5: Developing Emotional Intelligence (EI)

Lecture 1: Strategies for building emotional intelligence.

Lecture 2: Strategies to Build Emotional Intelligence

Lecture 3: How to utilize EI to motivate Bill whose personal issues are affecting his work.

Chapter 6: Preventative Tool: The Appreciative Inquiry (AI)

Lecture 1: Proactive Skills Building: The Appreciative Inquiry

Lecture 2: Questions for the Appreciative Inquiry

Lecture 3: Applying AI for Team Building in a Stressed and Dysfunctional World

Lecture 4: A Story: Fostering Team Bonding and Achieving the Extraordinary Through AI

Chapter 7: Enhancing Active Listening Skills with Artificial Intelligence

Lecture 1: Improving Active Listening With AI

Chapter 8: Conclusion: Next Steps

Lecture 1: Action planning

Lecture 2: Leading in Times of Crisis: Effective Communication and Empathetic Listening

Chapter 9: Bonus

Lecture 1: Bonus

Lecture 2: Next Steps

Instructors

Alexia Georghiou
Executive and Life Coach | Trainer | Motivational Speaker

Rating Distribution

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2 stars: 0 votes

3 stars: 1 votes

4 stars: 0 votes

5 stars: 1 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!