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IT support and troubleshooting

SynopsisIT support and troubleshooting, available at $19.99, has an a...
IT support and troubleshooting  No.1

IT support and troubleshooting, available at $19.99, has an average rating of 4.5, with 50 lectures, based on 12 reviews, and has 1717 subscribers.

You will learn about Configuring security inside the Active Directory domain, router, NAS (Network Attached Storage). Configuring L2TP/IPsec, PPTP, OpenVPN VPNs and redirecting ports on router and inside Windows systems. Configuring and managing Active Directory, GPOs, Remote Desktop Services, VLANs Managing network devices like NAS, serwers, routers, printers, MFP. Creating backup batch scripts for Windows, and Bash scripts for Synology NAS. Backup servers, system states, folders and files and restoring them using Synology backup tools, System tools, and scripts. Bare metal recovery. Simple moving users data between workgroup and domain accounts. After Active Directory domain join. Using tools for restoring forgotten passwords from emails, scanning network and devices. This course is ideal for individuals who are For everyone who wants to learn solutions to problems they can face in company computer networks. Administrators, helpdesk employees and anyone interested in this topic. It is particularly useful for For everyone who wants to learn solutions to problems they can face in company computer networks. Administrators, helpdesk employees and anyone interested in this topic.

Enroll now: IT support and troubleshooting

Summary

Title: IT support and troubleshooting

Price: $19.99

Average Rating: 4.5

Number of Lectures: 50

Number of Published Lectures: 50

Number of Curriculum Items: 50

Number of Published Curriculum Objects: 50

Original Price: $19.99

Quality Status: approved

Status: Live

What You Will Learn

  • Configuring security inside the Active Directory domain, router, NAS (Network Attached Storage).
  • Configuring L2TP/IPsec, PPTP, OpenVPN VPNs and redirecting ports on router and inside Windows systems.
  • Configuring and managing Active Directory, GPOs, Remote Desktop Services, VLANs
  • Managing network devices like NAS, serwers, routers, printers, MFP.
  • Creating backup batch scripts for Windows, and Bash scripts for Synology NAS.
  • Backup servers, system states, folders and files and restoring them using Synology backup tools, System tools, and scripts. Bare metal recovery.
  • Simple moving users data between workgroup and domain accounts. After Active Directory domain join.
  • Using tools for restoring forgotten passwords from emails, scanning network and devices.
  • Who Should Attend

  • For everyone who wants to learn solutions to problems they can face in company computer networks. Administrators, helpdesk employees and anyone interested in this topic.
  • Target Audiences

  • For everyone who wants to learn solutions to problems they can face in company computer networks. Administrators, helpdesk employees and anyone interested in this topic.
  • Learn skills that you will need if you want to work as an IT Helpdesk or Administrator. Secure your network, Automate Tasks, be ready for Data Recovery, allow your users to work remotely, solve typical network problems. And sleep well 馃檪

    This course is based on my 15 years of experience in the IT world. You can be sure that problems that you will find on this course you will also find on your IT route. Of course, there is only one condition you need to work as a Helpdesk or Administrator.

    In these jobs, the time is very precious, and you must believe me: “The more knowledge you will gain, the faster you will fix the problem, the less stress you will get”.

    Devices used on this course may be different from those that you will face in your company, but their work is similar. On this course, we based on Cisco SG200 Series Smart Switch, Synology NAS and Draytek router models, but for example: Asus, Linksys etc. routers are very similar. NAS devices are also not that different from each other.

    Issues related to security are the same. There is a need to block attacked accounts, use strong passwords, give users only those privileges that they need to do their jobs and nothing more. Popular Attacks use similar vectors, and it’s good to know what to do to make hackers’ life a little bit harder.

    If you aren’t going to make copies inside your company, that will mean that you are really a “tough girl” or “tough guy”. But if you ever change your mind, you can find some proven methods for backup inside this course.

    Course Curriculum

    Chapter 1: Printer and MFP

    Lecture 1: Creating a shared folder for scans

    Lecture 2: Setting scanning from the MFP device to a shared folder

    Lecture 3: Printer error – spooler problem

    Lecture 4: Finding free IP for printer usage

    Lecture 5: WSD protocol problem

    Lecture 6: Printing over RDP using VPN

    Lecture 7: Other examples of printing over VPN

    Lecture 8: Sharing a USB printer over VPN

    Lecture 9: How to get an inf. file from a typical installation file

    Chapter 2: Router

    Lecture 1: Port forwarding

    Lecture 2: Scanning router open ports with Zenmap

    Lecture 3: Introduction to VPN

    Lecture 4: Configuring and testing PPTP VPN

    Lecture 5: Configuring and testing L2TP/IPsec VPN

    Lecture 6: Configuring and testing OpenVPN VPN

    Lecture 7: Hardening router security

    Lecture 8: Preventing attacks and scans on router

    Lecture 9: Country restriction rules

    Lecture 10: Quality of service and session limits

    Lecture 11: VLAN, routing and network isolating

    Lecture 12: Creating VLAN for surveillance

    Chapter 3: Active Directory

    Lecture 1: Connecting to the domain and quick and easy user profile moving

    Lecture 2: Creating users account policy

    Lecture 3: Creating a special admin group with their own password policy

    Lecture 4: GPO to log off screens in indle time and CD / USB prevention

    Lecture 5: Audit access to shared folder

    Lecture 6: RDS server quick configuration and granting a special group ability to log in

    Lecture 7: GPO hardening RDS server security against insider attack -domain and stand alone

    Chapter 4: Remote desktop problems

    Lecture 1: Changing the default RDP port for Windows – connection problem

    Lecture 2: RDP blocked by Windows firewall – port opening

    Lecture 3: Display, resources, settings problems

    Lecture 4: Remote Desktop License problem – MSLicensing renew

    Lecture 5: Remote Desktop Freezing issue

    Lecture 6: User cannot change an expired password using the Remote Desktop

    Chapter 5: Synology NAS (network attached storage)

    Lecture 1: Replacing failed NAS drive – Increase and rebuild RAID array holding data

    Lecture 2: Creating a shared folder on the Synology NAS

    Lecture 3: Windows Server Backup installation

    Lecture 4: System and file backup using Windows Server Backup

    Lecture 5: Windows Server Backup using batch script and task scheduler

    Lecture 6: BMR Bare metal restore and single file recovery on Windows

    Lecture 7: Synology Hyper Backup with batch script – backup example

    Lecture 8: Connect to Synology NAS with PuTTY

    Lecture 9: Bash script for backup on Synology – adding date to name, auto-remove old copies

    Lecture 10: Synology Drive Client for PC backups – file versioning. Users can restore files

    Lecture 11: Synology Active Backup for file server

    Lecture 12: Synology Active Backup for PC

    Lecture 13: Secure and Harden your Synology NAS – Security Advisor, policies, attacks protec

    Chapter 6: Tips and handy tools

    Lecture 1: How to get email passwords and settings from the PC

    Lecture 2: Automate Brute Force protection on Windows Server using IPBAN

    Lecture 3: Batch script creating compressed backups – date as a name, removing old copies

    Instructors

  • IT support and troubleshooting  No.2
    IT Cure
    MCTS | CompTIA Sec + | IT admin
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  • 2 stars: 1 votes
  • 3 stars: 0 votes
  • 4 stars: 3 votes
  • 5 stars: 7 votes
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