Introduction Salesforce Field Service Lightning (FSL)

Introduction – Salesforce Field Service Lightning (FSL), available at Free, has an average rating of 4.55, with 11 lectures, based on 602 reviews, and has 8843 subscribers.

You will learn about Salesforce for Field Service enables companies to provide on-site service to customers, and manage a mobile workforce. This course will guide you through the fundamentals of this important part of the platform. This course is ideal for individuals who are For a newbie or a Business Analyst or a Salesforce Developer or a Business user, who wants to know about Field Service business flow and how to implement on Salesforce It is particularly useful for For a newbie or a Business Analyst or a Salesforce Developer or a Business user, who wants to know about Field Service business flow and how to implement on Salesforce.

Enroll now: Introduction – Salesforce Field Service Lightning (FSL)

Summary

Title: Introduction – Salesforce Field Service Lightning (FSL)

Price: Free

Average Rating: 4.55

Number of Lectures: 11

Number of Published Lectures: 11

Number of Curriculum Items: 11

Number of Published Curriculum Objects: 11

Original Price: Free

Quality Status: approved

Status: Live

What You Will Learn

Who Should Attend

Target Audiences

The Field Service application is all about: delivering on-site service to customers and managing a mobile workforce. In this course, Salesforce for Field Service, you’ll become familiar with the core entities, Work Orders, assets, inventory, and purchasing work in Field Service. When you’re finished with the course, you’ll have a foundation understanding of Salesforce for Field Service, and how to use it to provide great on-site service to your customers.

Course Curriculum

Chapter 1: Introduction

Lecture 1: Introduction

Lecture 2: Salesforce FSL- Scenario And Core Entities

Lecture 3: Salesforce FSL-Object Models

Lecture 4: Salesforce FSL- Create Work Order

Lecture 5: Salesforce FSL- Service Resources and Territories

Lecture 6: Salesforce FSL- Scheduling Logic

Lecture 7: Salesforce FSL- Scheduling Appointment

Lecture 8: Salesforce FSL- Service Appointment Lifecycle

Lecture 9: Salesforce FSL – Dispatcher Console

Lecture 10: Salesforce FSL- Inventory Management

Lecture 11: Salesforce FSL- Request, Return, & Track

Instructors

Hirday Lamba
Salesforce Certified Architect

Rating Distribution

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!