Managing a waitlist in Senior Housing 101

Managing a waitlist in Senior Housing 101, available at Free, with 7 lectures, 1 quizzes.

You will learn about How to get a commitment on an open home through your waitlist in 72 hours. What to say to people on the waitlist to encourage moving forward. How to build a waitlist How to follow up with your waitlist This course is ideal for individuals who are Senior Living organizations, Senior Living communities, Sales and Operations in Senior Housing It is particularly useful for Senior Living organizations, Senior Living communities, Sales and Operations in Senior Housing.

Enroll now: Managing a waitlist in Senior Housing 101

Summary

Title: Managing a waitlist in Senior Housing 101

Price: Free

Number of Lectures: 7

Number of Quizzes: 1

Number of Published Lectures: 7

Number of Published Quizzes: 1

Number of Curriculum Items: 8

Number of Published Curriculum Objects: 8

Original Price: Free

Quality Status: approved

Status: Live

What You Will Learn

How to get a commitment on an open home through your waitlist in 72 hours.

What to say to people on the waitlist to encourage moving forward.

How to build a waitlist

How to follow up with your waitlist

Who Should Attend

Senior Living organizations, Senior Living communities, Sales and Operations in Senior Housing

Target Audiences

Senior Living organizations, Senior Living communities, Sales and Operations in Senior Housing

If you are new or have been in this industry for awhile, waitlists can be tough to work!  We, as sales professionals, often find that we are waiting for THEM!  It doesn’t have to be that way! We can work smarter, not harder, to create a waitlist funnel of prospects or family members that are eager and ready to move forward.

With over a decade of experience, I help demystify the waitlist process, so you can use the waitlist as a way to get commitments on upcoming open homes/units, rather than just waiting on prospects or family to be “ready”.  We walk through why the waitlist process can add value to your community, how often to follow up and how to help family members through the emotional journey of change, in supportive and positive ways, so they can feel relief when moving their loved one into your community.  After wrapping this class, you will feel confident in knowing a great way to maximize your waitlist, while following up with intention. Thanks for joining this short 30(ish) minute class!

Tami believes in creating communication and sales processes that empower Senior Citizens or their family members to make positive changes.  Hope you enjoy the class and follow along for more resources!

Course Curriculum

Chapter 1: Introduction

Lecture 1: Introduction

Chapter 2: What is the waitlist and what is it's purpose?

Lecture 1: What is a waitlist and why have one?

Chapter 3: Building a Waitlist

Lecture 1: Building a waitlist

Chapter 4: Managing your waitlist Part 1: The emotional journey for family members

Lecture 1: Managing a waitlist, the emotional journey

Chapter 5: Managing your waitlist Part 2: How to follow up.

Lecture 1: How to follow up

Chapter 6: We have an opening, it's time to call the waitlist-now what do I do?

Lecture 1: You have an opening, now what to do?

Chapter 7: Closing

Lecture 1: Short recap and resources

Instructors

Tami Calais
Senior Living Sales Executive and trainer

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Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!