Advanced Tour Guiding Skills

Advanced Tour Guiding Skills, available at $22.99, has an average rating of 4.1, with 26 lectures, based on 55 reviews, and has 171 subscribers.

You will learn about How experienced tour guides lead tours Earning credibility and inspiring confidence before tour start Starting tour on time Tips that will improve your communication effectiveness Techniques to encourage guest participation during tours 4 simple actions to deliver outstanding service Engaging guests by showing not telling Satisfying visitors basics needs first The art of group management Useful techniques to handle guests of different cultures This course is ideal for individuals who are Tour guides, educators, and tour operators delivering experiences in: Museums, Cultural sites, Historic sites, City tours, Bus tours, Nature walks, Zoos, Safaris, Wildlife Parks, Aquariums, Nature Reserves and more It is particularly useful for Tour guides, educators, and tour operators delivering experiences in: Museums, Cultural sites, Historic sites, City tours, Bus tours, Nature walks, Zoos, Safaris, Wildlife Parks, Aquariums, Nature Reserves and more.

Enroll now: Advanced Tour Guiding Skills

Summary

Title: Advanced Tour Guiding Skills

Price: $22.99

Average Rating: 4.1

Number of Lectures: 26

Number of Published Lectures: 26

Number of Curriculum Items: 26

Number of Published Curriculum Objects: 26

Original Price: $39.99

Quality Status: approved

Status: Live

What You Will Learn

How experienced tour guides lead tours

Earning credibility and inspiring confidence before tour start

Starting tour on time

Tips that will improve your communication effectiveness

Techniques to encourage guest participation during tours

4 simple actions to deliver outstanding service

Engaging guests by showing not telling

Satisfying visitors basics needs first

The art of group management

Useful techniques to handle guests of different cultures

Who Should Attend

Tour guides, educators, and tour operators delivering experiences in: Museums, Cultural sites, Historic sites, City tours, Bus tours, Nature walks, Zoos, Safaris, Wildlife Parks, Aquariums, Nature Reserves and more

Target Audiences

Tour guides, educators, and tour operators delivering experiences in: Museums, Cultural sites, Historic sites, City tours, Bus tours, Nature walks, Zoos, Safaris, Wildlife Parks, Aquariums, Nature Reserves and more

Learning new skills and applying them to your tours have never been easier with tour guide central expert instructions and practical approach. This course includes valuable tips and techniques on how to become a more effective communicator and command guest attention during tours. The course also demonstrates how experienced guides lead tours and hence help you take your skills to a whole new level. The knowledge and skills you will gain from this course will have an immediate impact on the quality of your tours that will be witnessed in guest satisfaction levels and their positive reviews.

Course Curriculum

Chapter 1: The journey starts here

Lecture 1: Before you embark on this journey

Lecture 2: Finding your baseline

Lecture 3: Planning for success

Chapter 2: The 10 commandments of effective communication

Lecture 1: Introduction

Lecture 2: Grab the immediate attention of your guests

Lecture 3: The power of simplicity

Lecture 4: Be spontaneous

Lecture 5: Change the pace

Lecture 6: Use markers

Lecture 7: Get rid of filler words

Lecture 8: Listen carefully to your guests

Lecture 9: Communicate with a purpose

Lecture 10: Be selective with the information you share

Lecture 11: The power of a memorable conclusion

Chapter 3: How experienced tour guides lead tours

Lecture 1: Understand the needs of your guests

Lecture 2: Earn credibility and trust

Lecture 3: Always tell the truth

Lecture 4: Manage your tour like a pro

Lecture 5: Dealing with guests from different backgrounds

Lecture 6: Being a people person

Lecture 7: Keeping tour on time

Chapter 4: Enhancing guests participation in tour

Lecture 1: The use of props and visual aids

Lecture 2: Making the tour more interactive

Lecture 3: Getting guests more involved in tour

Chapter 5: Delivering excellent service

Lecture 1: Meeting vs. exceeding expectations

Lecture 2: Four elements of Fish! philosophy

Instructors

Hossam Hammad
Chief Learning Officer – Visitor Experience Academy

Rating Distribution

1 stars: 1 votes

2 stars: 7 votes

3 stars: 5 votes

4 stars: 19 votes

5 stars: 23 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!