The Essentials of Online Community Management

The Essentials of Online Community Management, available at $44.99, has an average rating of 5, with 34 lectures, 4 quizzes, based on 1 reviews, and has 8 subscribers.

You will learn about What an online community means What a community manager does What the community life cycle is What the member lifecycle is What the difference between topic and relationship communities is What a community mission, goals and antagonist are What extrinsic and intrinsic motivators are What the sense of belonging is What the three key components of a community are How to define a mission of a community Who an antagonist of a community is and why you might need to know about it What role software plays in a community What to pay attention to when selecting a software platform for a community Why a community needs a help center What to pay attention to when writing a help center article What help center articles one needs to prepare before opening a community to the public This course is ideal for individuals who are This learning series is designed for practitioners of all sorts, starting from community volunteers and up to executives, who are involved in building and running communities on a daily basis and would like to understand the core principle of how online communities work. It is particularly useful for This learning series is designed for practitioners of all sorts, starting from community volunteers and up to executives, who are involved in building and running communities on a daily basis and would like to understand the core principle of how online communities work.

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Summary

Title: The Essentials of Online Community Management

Price: $44.99

Average Rating: 5

Number of Lectures: 34

Number of Quizzes: 4

Number of Published Lectures: 34

Number of Published Quizzes: 4

Number of Curriculum Items: 38

Number of Published Curriculum Objects: 38

Original Price: $34.99

Quality Status: approved

Status: Live

What You Will Learn

What an online community means

What a community manager does

What the community life cycle is

What the member lifecycle is

What the difference between topic and relationship communities is

What a community mission, goals and antagonist are

What extrinsic and intrinsic motivators are

What the sense of belonging is

What the three key components of a community are

How to define a mission of a community

Who an antagonist of a community is and why you might need to know about it

What role software plays in a community

What to pay attention to when selecting a software platform for a community

Why a community needs a help center

What to pay attention to when writing a help center article

What help center articles one needs to prepare before opening a community to the public

Who Should Attend

This learning series is designed for practitioners of all sorts, starting from community volunteers and up to executives, who are involved in building and running communities on a daily basis and would like to understand the core principle of how online communities work.

Target Audiences

This learning series is designed for practitioners of all sorts, starting from community volunteers and up to executives, who are involved in building and running communities on a daily basis and would like to understand the core principle of how online communities work.

To feel fluent in launching and growing online communities one needs to know a few basic definitions. The first course of the Practical Community Management series will help dispel the fog of mystery that shrouds what an online community really is so you can clearly see what you need to do to build your community.

In this course we briefly talk about the meaning of the basic terms and look in detail at what a community as a product consists of: the mission, the tools, and the norms. We conclude the first course with an overview of how it all works together.

Here is a list of questions that are addressed in the course:

– What an online community means

– What a community manager does

– What the community life cycle is

– What the member lifecycle is

– What the difference between topic and relationship communities is

– What a community mission, goals and antagonist are

– What extrinsic and intrinsic motivators are

– What the sense of belonging is

– What the three key components of a community are

– How to define a mission of a community

– Who an antagonist of a community is and why you might need to know about it

– What role software plays in a community

– What to pay attention to when selecting a software platform for a community

– Why a community needs a help center

– What to pay attention to when writing a help center article

– What help center articles one needs to prepare before opening a community to the public

Course Curriculum

Chapter 1: Introduction

Lecture 1: Introduction

Chapter 2: The Essential Terms and Definitions

Lecture 1: What does community mean?

Lecture 2: What does a community manager do?

Lecture 3: Three skills that any community manager should master

Lecture 4: Community life cycle

Lecture 5: User life cycle

Lecture 6: Interim Summary

Lecture 7: Primary types of online communities

Lecture 8: Extrinsic and intrinsic motivation

Lecture 9: Sense of belonging

Lecture 10: Interim summary

Lecture 11: Efficient online communities are meritocracies

Chapter 3: Community As A Product: The Mission

Lecture 1: Community as a product

Lecture 2: Defining the mission of a community

Lecture 3: Attainable and unattainable missions

Lecture 4: The antagonist: Define who you are not

Lecture 5: Interim summary

Chapter 4: Community As A Product: Social Software

Lecture 1: Social software

Lecture 2: The three places

Lecture 3: The number of customizable parameters

Lecture 4: Moderation tools

Lecture 5: Creating subcommunities

Lecture 6: Community roles

Lecture 7: Digital awards for volunteers

Lecture 8: Accessing the data using SQL

Lecture 9: Backups and data dumps

Lecture 10: Interim summary

Chapter 5: Community As A Product: Social Norms

Lecture 1: The culture

Lecture 2: On-topic policy

Lecture 3: Be-nice policy

Lecture 4: Nuances to pay attention to

Lecture 5: Manifesto and core values

Lecture 6: Interim summary

Chapter 6: Final Overview

Lecture 1: Final overview

Instructors

Nicolas Chabanovsky
Founder of Stack Overflow in Russian

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Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don’t have an internet connection, some instructors also let their students download course lectures. That’s up to the instructor though, so make sure you get on their good side!