Growing online community with volunteer’s help

Growing online community with volunteer’s help, available at $44.99, with 60 lectures, 5 quizzes.

You will learn about How communities grow Which initiatives lead to growth and which don’t How to write initiative proposals that activates users How to get volunteers to do what the community needs What to pay attention to make your proposals persuasive How to get volunteers to organize proactive groups How to enable volunteers to become the leaders of the community How to use goal setting to guide the community to fulfill its mission How to refine the help center of a community as the community grows This course is ideal for individuals who are This learning series is designed for community practitioners of all sorts, starting from community volunteers and up to executives, who are involved in building and running communities on a daily basis and would like to understand the core principle of how online communities work. It is particularly useful for This learning series is designed for community practitioners of all sorts, starting from community volunteers and up to executives, who are involved in building and running communities on a daily basis and would like to understand the core principle of how online communities work.

Enroll now: Growing online community with volunteer’s help

Summary

Title: Growing online community with volunteer’s help

Price: $44.99

Number of Lectures: 60

Number of Quizzes: 5

Number of Published Lectures: 60

Number of Published Quizzes: 5

Number of Curriculum Items: 65

Number of Published Curriculum Objects: 65

Original Price: $34.99

Quality Status: approved

Status: Live

What You Will Learn

How communities grow

Which initiatives lead to growth and which don’t

How to write initiative proposals that activates users

How to get volunteers to do what the community needs

What to pay attention to make your proposals persuasive

How to get volunteers to organize proactive groups

How to enable volunteers to become the leaders of the community

How to use goal setting to guide the community to fulfill its mission

How to refine the help center of a community as the community grows

Who Should Attend

This learning series is designed for community practitioners of all sorts, starting from community volunteers and up to executives, who are involved in building and running communities on a daily basis and would like to understand the core principle of how online communities work.

Target Audiences

This learning series is designed for community practitioners of all sorts, starting from community volunteers and up to executives, who are involved in building and running communities on a daily basis and would like to understand the core principle of how online communities work.

Any social system has only two states. It either grows or dies. If you do not work on growing your community, it will begin to stagnate and then degrade. Running initiatives aimed at growth is the only way to keep a community healthy.

In this course, we discuss how to properly create community goals and approach creating initiatives to achieve those goals, how to communicate with the community to keep users active, and how to update community rules to support the growth.

In the beginning of the course we do a quick recap of the essentials of online community management and how to reach a critical mass of users in an online community. Then we are going to deep dive into the following topics:

How communities grow

Which initiatives lead to growth and which don’t

How to write initiative proposals that activates users

How to get volunteers to do what the community needs

What to pay attention to make your proposals persuasive

How to get volunteers to organize proactive groups

How to enable volunteers to become the leaders of the community

What software one needs to be able scale a community

How to use goal setting to guide the community to fulfill its mission

How to refine the help center of a community as the community grows

If you have a working community and your primary goal is to make it grow, this course is for you.

Course Curriculum

Chapter 1: Introduction

Lecture 1: Introduction

Lecture 2: Introduction to this course

Lecture 3: Recap of the essentials of online community management

Lecture 4: Recap of how to reach a critical mass of users in an online community

Chapter 2: Community growth

Lecture 1: The growth of communities is cyclical

Lecture 2: Three critical growth points: incoming traffic, new users, and engagement

Lecture 3: All activities on the platform should be carried out by the users

Lecture 4: Interim summary

Chapter 3: Asking for help: How to write posts about community initiatives

Lecture 1: How to write posts about community initiatives

Lecture 2: If it is worth communicating, it is worth a story

Lecture 3: The most important thing you want to share

Lecture 4: Narrowing the discussion

Lecture 5: Other tips and tricks

Lecture 6: Interim summary

Chapter 4: Designing activities yourself

Lecture 1: How things get done in online communities: Working with volunteers

Lecture 2: Be persuasive when inviting users to participate in initiatives

Lecture 3: Volunteers need to know what help is needed and how they can contribute

Lecture 4: The sufficient minimum to activate users

Lecture 5: Initiative must be seen as valuable by the users and the general public

Lecture 6: Explain the reasoning behind your requests when reaching out to regular users

Lecture 7: When reaching out to casual visitors, rely on heuristics

Lecture 8: Make the work of volunteers visible to the other users

Lecture 9: Ask specific people for specific help

Lecture 10: Fear and hate are the strongest activators

Lecture 11: Other advice

Lecture 12: Interim summary

Chapter 5: Helping users to connect and form groups based on the shared interests

Lecture 1: Help users to connect and form groups based on the shared interests

Lecture 2: Keep an eye on users’ interests and needs that can complement each other

Lecture 3: Create opportunities for joint activities

Lecture 4: Tell users about other users

Lecture 5: Interim summary

Chapter 6: Find leaders among the users and help them with the initiatives they propose

Lecture 1: Find leaders among the users and help them with the initiatives they propose

Lecture 2: Look for volunteers proactively

Lecture 3: Encourage users to become volunteers

Lecture 4: Make it so it is safe for volunteers to make mistakes

Lecture 5: Volunteers must be autonomous

Lecture 6: Recognize volunteers’ contribution to successful initiatives as much as you can

Lecture 7: If something goes wrong with an initiative, cover for the authors and volunteers

Lecture 8: Maintain trusting relationships with volunteers

Lecture 9: Volunteers are a community within a community

Lecture 10: Interim summary

Lecture 11: Interim summary (together)

Chapter 7: Community Goals

Lecture 1: Community goals

Lecture 2: Goals are what the community is currently working on

Lecture 3: Goals should activate and unite users

Lecture 4: Choose goals that are achievable, finite, and beneficial to the community

Lecture 5: Look for goals that users are interested in

Lecture 6: The interests of the users always have the highest priority

Lecture 7: Any goals are better than no goals

Lecture 8: Mission is an immutable characteristic of a community

Lecture 9: Interim summary

Chapter 8: Social norms and rules

Lecture 1: The only source of new rules is the real cases in your community

Lecture 2: Hosting public discussions of the rules makes the rules legit

Lecture 3: Users must understand and support the rules you create

Lecture 4: Keep the list of official rules short

Lecture 5: If one wants to change rules, they need to prove that the change brings benefits

Lecture 6: Maintain the culture of welcomeness and kindness

Lecture 7: Interim summary

Chapter 9: Final overview

Lecture 1: Final overview

Lecture 2: Overview of the first three courses of the Practical Community Management series

Instructors

Nicolas Chabanovsky
Founder of Stack Overflow in Russian

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Frequently Asked Questions

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