Learn Twilio Conversations API Task Router

Learn Twilio Conversations API & Task Router, available at $79.99, has an average rating of 5, with 46 lectures, based on 3 reviews, and has 75 subscribers.

You will learn about How to create a Web Chat (1-1 & Group) using Twilio Conversations API. How to add WhatsApp Users to Chat using Twilio Conversations API. How to add SMS Users to Chat using Twilio Conversations API. How to convert inbound messages (SMS, Facebook, WhatsApp) into conversations. This course is ideal for individuals who are Anyone who wants to create an enterprise level of Chat App using Twilio. It is particularly useful for Anyone who wants to create an enterprise level of Chat App using Twilio.

Enroll now: Learn Twilio Conversations API & Task Router

Summary

Title: Learn Twilio Conversations API & Task Router

Price: $79.99

Average Rating: 5

Number of Lectures: 46

Number of Published Lectures: 45

Number of Curriculum Items: 46

Number of Published Curriculum Objects: 45

Original Price: $39.99

Quality Status: approved

Status: Live

What You Will Learn

How to create a Web Chat (1-1 & Group) using Twilio Conversations API.

How to add WhatsApp Users to Chat using Twilio Conversations API.

How to add SMS Users to Chat using Twilio Conversations API.

How to convert inbound messages (SMS, Facebook, WhatsApp) into conversations.

Who Should Attend

Anyone who wants to create an enterprise level of Chat App using Twilio.

Target Audiences

Anyone who wants to create an enterprise level of Chat App using Twilio.

People now a days are really putting a lot into creating Chat Applications using NodeJS, React or any other platform/technology, but the main problem is that its really hard to maintain server.

Besides that sometimes your application does not requires any kind of other technology except JS or PHP (as an example) & for this specific task you have to learn other stuff and add that into your application and maintaining is really hard.

So by using Twilio, we don’t need to do much on the server side, everything we need to do is on the Client side and you know what, we can do this with our Vanilla JS as well.

We will be developing 2 main applications using Twilio, which are:

1. Chat application (web, SMS, WhatsApp, Facebook) using Twilio Conversations API.

2. Contact Center using Twilio task router.

Task Router is for creating a complete Contact Center application, where you define agents/workers in Twilio and then any customer that comes from website frontend will be handled by task router, based on agents availability chats will be assigned to them and much more things.

So what are you waiting for, lets dive into this course & become a Twilio developer, create amazing chat apps & much more.

Course Curriculum

Chapter 1: Introduction

Lecture 1: Introduction

Chapter 2: Twilio Conversations API

Lecture 1: Setting up Twilio Account & Laravel Framework

Lecture 2: Setting up Laravel Application & Downloading Twilio SDK

Lecture 3: Intro & UI Overview

Lecture 4: Register & Login

Lecture 5: Creating Twilio Client Token

Lecture 6: Twilio Client Events

Lecture 7: Create Conversations & Join Them

Lecture 8: Loading & Deleting Conversations

Lecture 9: Opening Conversations, Sending & Loading Messages

Lecture 10: Adding Participants & Showing Typing Indicator

Lecture 11: Updating Author Name, Updating Conversation Title, Showing No of Participants

Lecture 12: Getting unread messages count, marking real time messages as read

Lecture 13: Sorting Conversations By Date or Last Message

Lecture 14: Showing Last Message of Conversation

Lecture 15: Conversation Participants, Removing Participants, Name of Message Author

Lecture 16: Adding Participants, Sending Media Messages

Lecture 17: User Reachability Indicator

Lecture 18: Adding Non Chat (SMS) Participants Into Conversation

Lecture 19: Adding Non Chat (WhatsApp) Participants Into Conversation

Lecture 20: Integration Facebook (Inbound Conversations) Part 1

Lecture 21: Integration Facebook (Inbound Conversations) Part 2

Lecture 22: Integration Facebook (Inbound Conversations) Part 3

Lecture 23: Inbound SMS Conversation

Lecture 24: Private 1-1 Conversation (Part 1)

Lecture 25: Private 1-1 Conversation (Part 2)

Lecture 26: Recap

Chapter 3: Updates

Lecture 1: Handling Media Messages In Correct Way

Chapter 4: Twilio Task Router API

Lecture 1: Introduction to Task Router – Part 1

Lecture 2: Introduction to Task Router – Part 2

Lecture 3: Creating And Deleting Workspaces

Lecture 4: Task Queues – Part 1

Lecture 5: Task Queues – Part 2

Lecture 6: Workflows – Part 1

Lecture 7: Workflows – Part 2

Lecture 8: Updating & Deleting Workflows

Lecture 9: Activities & Task Channels

Lecture 10: Setting Up Workers – Part 1

Lecture 11: Adding Workers – Part 2

Lecture 12: Fetching Worker Task Channels

Lecture 13: Updating Worker, Task Channels & Deleting Worker

Lecture 14: Initializing Worker Capabilities

Lecture 15: Initializing Worker, Firing Events, Updating Worker Availability

Lecture 16: Initiating Customer Chat – Part 1

Lecture 17: Initiating Customer Chat – Part 2

Instructors

Waleed Ikhlaq
Full Stack PHP Developer

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5 stars: 3 votes

Frequently Asked Questions

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