SAP Customer Master Usage for Order-to-Cash Processes

SAP Customer Master Usage for Order-to-Cash Processes, available at $54.99, has an average rating of 4.65, with 57 lectures, 7 quizzes, based on 36 reviews, and has 214 subscribers.

You will learn about Understand and Map a customer master, both in a business process as well as the SAP ECC Customer Master Access, Navigate, and find any customer data in SAP Create, Change & Display Customer Master data in SAP ECC Differentiate between the different Customer Master Account Groups Manage the customer master in SAP for Order-to-Cash processing Students will be able to analyze and make recomendations on Customer Master usage for optimizing the order-to-cash process Troubleshoot Customer Master changes, incomplete data and more Use the data model that supports the Customer Master for advanced analysis Access, Navigate & Set up the Customer Hierarchy Become a leader on SAP ECC projects involving the customer master Students will be ready to go on to advanced topics like Customer Master Configuration, Customization, Integration & Advanced Analysis This course is ideal for individuals who are Anyone interested in learning more about Customer Management and how it relates to the order-to-cash process or Specifically anyone interested in really understanding how to perform the customer management process in SAP and how it integrates so well and completely with the order-to-cash process or Business Users, IT staff, Consultants & Students looking to learn about SAP, Customer Master Usage, and Order-to-Cash processes It is particularly useful for Anyone interested in learning more about Customer Management and how it relates to the order-to-cash process or Specifically anyone interested in really understanding how to perform the customer management process in SAP and how it integrates so well and completely with the order-to-cash process or Business Users, IT staff, Consultants & Students looking to learn about SAP, Customer Master Usage, and Order-to-Cash processes.

Enroll now: SAP Customer Master Usage for Order-to-Cash Processes

Summary

Title: SAP Customer Master Usage for Order-to-Cash Processes

Price: $54.99

Average Rating: 4.65

Number of Lectures: 57

Number of Quizzes: 7

Number of Published Lectures: 57

Number of Published Quizzes: 7

Number of Curriculum Items: 64

Number of Published Curriculum Objects: 64

Original Price: $29.99

Quality Status: approved

Status: Live

What You Will Learn

Understand and Map a customer master, both in a business process as well as the SAP ECC Customer Master

Access, Navigate, and find any customer data in SAP

Create, Change & Display Customer Master data in SAP ECC

Differentiate between the different Customer Master Account Groups

Manage the customer master in SAP for Order-to-Cash processing

Students will be able to analyze and make recomendations on Customer Master usage for optimizing the order-to-cash process

Troubleshoot Customer Master changes, incomplete data and more

Use the data model that supports the Customer Master for advanced analysis

Access, Navigate & Set up the Customer Hierarchy

Become a leader on SAP ECC projects involving the customer master

Students will be ready to go on to advanced topics like Customer Master Configuration, Customization, Integration & Advanced Analysis

Who Should Attend

Anyone interested in learning more about Customer Management and how it relates to the order-to-cash process

Specifically anyone interested in really understanding how to perform the customer management process in SAP and how it integrates so well and completely with the order-to-cash process

Business Users, IT staff, Consultants & Students looking to learn about SAP, Customer Master Usage, and Order-to-Cash processes

Target Audiences

Anyone interested in learning more about Customer Management and how it relates to the order-to-cash process

Specifically anyone interested in really understanding how to perform the customer management process in SAP and how it integrates so well and completely with the order-to-cash process

Business Users, IT staff, Consultants & Students looking to learn about SAP, Customer Master Usage, and Order-to-Cash processes

Upon completing this course,

students will have a strong understanding of managing customer data using the SAP customer master application. 

This includes:

Understanding how an optimized customer master supports an optimized order-to-cash process, as well as related business processes,

Accessing & navigating the many screens and fields in the SAP ECC Customer Master,

Understanding where the data comes from and how it’s used in the order-to-cash process,

Displaying, creating, changing field data and easily tracking changes in the customer master,

Business partner setup and usage,

Differences between the General Data, Sales Data & Company Code Data,

Customer Master reporting & analysis,

How to troubleshooting issues such as errors and missing data

Many other related topics

Students will also gain good skills at:

Mapping customer data, which is critical for topics like engaging in a new SAP project or new business unit rollout.

Implementing a customer management business within large and complex organizations.

Recognizing different customers types and how to differentiate the process needed for each.

How to design an optimal customer master for order-to-cash integration that is accurate and can be managed efficiently.

How to understand options for fields related to configuration and how to work with technical personnel to implement changes.

Looking forward to seeing you in the course!

Course Curriculum

Chapter 1: Introduction

Lecture 1: Welcome & Introduction

Lecture 2: Business process overview

Lecture 3: Results from a well defined and optimized Customer Management process

Chapter 2: ECC Customer Master Access, Organization & Navigation

Lecture 1: Customer Master Access: Overview, Menu & Transaction Access

Lecture 2: Customer Master Access: Initial Screen Usage in Detail

Chapter 3: Detailed ECC Customer Master Walkthrough

Lecture 1: Customer Master Display: Section Introduction

Lecture 2: Customer Master General Data Overview & Address Data

Lecture 3: Customer Master Display: General Data – Control Tab

Lecture 4: Customer Master Display: General Data – Payment Tab

Lecture 5: Customer Master Display: General Data – Marketing Tab

Lecture 6: Customer Master Display: Unloading Points & Foreign Trade Data

Lecture 7: Customer Master Display: General Data Contact Persons

Lecture 8: Customer Master Display: Sales Data – Sales View

Lecture 9: Customer Master Display: Sales Data – Shipping View

Lecture 10: Customer Master Display: Sales Data – Partner Functions

Lecture 11: Customer Master Display: Company Code Data – Account Management

Lecture 12: Customer Master Display: Company Code Data – Payment Transactions

Lecture 13: Customer Master Display: Company Code Data – Correspondence

Lecture 14: Customer Master Display: Sales Data – Billing View

Lecture 15: Customer Master Display: Menus & Other

Lecture 16: Customer Master Display: Company Code Data – Insurance

Chapter 4: ECC Customer Master Create

Lecture 1: Customer Master Create: Introduction

Lecture 2: Customer Master Create: Account Group Overview

Lecture 3: Create Customer Part 1: General Data

Lecture 4: Customer Master Create: General Data Part 2

Lecture 5: Customer Master Create: Company Code Data

Lecture 6: Create Customer: Sales Area Data

Lecture 7: Create Customer: Goods Recipient or Ship-to Partner

Lecture 8: Create Customer: Payer Account Group

Lecture 9: Create Customer: Bill-to Account Group

Lecture 10: Create Customer: Sales Partner Account Group

Lecture 11: Create Customer: Create with Reference Method

Chapter 5: ECC Customer Master Change

Lecture 1: Customer Master Change: Introduction

Lecture 2: Customer Master Change: General, Sales, & Company Code data

Lecture 3: Tracking and displaying changes to customer masters

Lecture 4: Customer Master Change: Change Account Group

Chapter 6: Other Customer Master sub-processes

Lecture 1: Contact Persons

Lecture 2: Sales Prospects

Lecture 3: Breif discusson on Customer Master Reporting

Chapter 7: Customer Master & Business Partner Order-to-Cash Usage

Lecture 1: Customer Master Usage: Sales Order review

Lecture 2: Customer Master Usage: Delivery / Shipping Review

Lecture 3: Customer Master Usage: Billing and Invoice Review

Chapter 8: Course Wrap-up & Next Steps

Lecture 1: Course Review

Lecture 2: Next Steps, Feedback & Thank You.

Chapter 9: Bonus Section: Advanced Customer Master Topics

Lecture 1: Customer Master Data Model

Lecture 2: Customer Master: Finding Table-Fields from Application Screens

Lecture 3: Customer Master: Extended Table/Field Review & Data Browser Usage

Lecture 4: Customer Master: Data Browser Usage

Chapter 10: Bonus Section: Customer Hierarchy Processing for Order-to-Cash

Lecture 1: Introduction to the SAP Customer Hierarchy

Lecture 2: SAP Customer Hierarchy: Access & Navigation

Lecture 3: SAP Customer Hierarchy: Display in Detail

Lecture 4: SAP Customer Hierarchy: Create one from scratch using what weve learned

Lecture 5: SAP Customer Hierarchy: Edit mode for Changes

Lecture 6: SAP Customer Hierarchy: Node Account Group

Lecture 7: SAP Customer Hierarchy: Deeper look at the technical components

Lecture 8: SAP Customer Hierarchy: Order-to-Cash Usage

Lecture 9: SAP Customer Hierarchy: Review & Wrapup

Instructors

Devon Winters
Platinum level SD OTC/O2C consultant

Rating Distribution

1 stars: 1 votes

2 stars: 2 votes

3 stars: 4 votes

4 stars: 13 votes

5 stars: 16 votes

Frequently Asked Questions

How long do I have access to the course materials?

You can view and review the lecture materials indefinitely, like an on-demand channel.

Can I take my courses with me wherever I go?

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